Urban Healthcare provides a project teams with extensive overall experience in the design and implementation of major projects, with specific individual skills and expertise that will:
- support and assist the client team,
- manage the detailed requirements of the design and construction phases, and
- add value to the project – strengthening the overall project outcome.
We can provide an experienced team for these projects, with knowledge of the current designs and Hospital project builds with unparalleled experience in all aspects of contemporary health projects.The combination of senior personnel, together with the very strong Urban Healthcare project management team, represents health facility project management knowledge and experience that cannot be matched in the industry.
As an organisation, Urban Healthcare has the capability to provide additional experience and resources, if necessary to:
- support short-term peaks, in order to maintain project momentum,
- cover periods of planned (holidays) or unplanned (sickness or injury) leave, and
- provide required additional resources over the longer-term.
The project team will be supported by dedicated project staff, with peak loading and specialist requirements backed up from our office in Brisbane and internationally.
One of the ways we provide certainty to clients about the commitment of staff for the duration of engagements is through the very low turnover of staff compared to others in our industry. Continuity of staff is a function of:
- the challenges provided through interesting projects that require considerable exercise of their professional skills,
- offer a level of personal satisfaction in the delivery of facilities that benefit the community,
- recognising and developing the skills and capabilities of all staff,
- our in-house training and development program, and
- our recognition that there is a balance between work and home and, whilst peak project requirements can result in the team ‘rolling up its sleeves’ the level of resources provided for projects mean that this balance can be both achieved and sustained.
Internal project governance is managed through:
- regular formal (at least weekly) project team meetings,
- our internal Project Review meetings at which the Urban Healthcare Directors review key project activities, deliverables, resources, performance and client relationship issues,
- our project plans, that clearly establish project deliverables, timeframes and responsibilities,
- informal communications and interaction with our clients by our senior management, and
- our internal systems audits, to ensure compliance with our accredited management system provisions.